Client Success Manager (f/m/d)

Permanent employee, Full-time · Berlin

Your mission
  • Build a cutting-edge Client Success setup from early startup days
  • Shape the culture to ensure we never lose our client focus and compassion
  • Structure processes in Client Success in combination with Sales and Product Operations to ensure client satisfaction and great product delivery
  • Play an active part in defining and prioritizing new features for product development by ensuring a close ear to our clients
  • Strategic development, planning and monitoring the day-to-day operations of product operations and client success
  • Coordinate with colleagues from departments such as product and sales and provide constructive feedback to drive product performance
  • Evaluating the efficiency of business procedures according to organizational objectives and applying improvements
  • Evaluating the overall performance by gathering, analyzing and interpreting data and metrics
Our ideas
  • 1-2 years initial experience in a dynamic environment as startups, venture building, management consultancy or similar
  • (Very) good university track record
  • Excellent analytical and problem-solving skills with a hands-on mindset
  • Strong in communication
  • Self-motivation and entrepreneurial spirit
  • Full working proficiency in German and English
Our offer
  • Opportunity to grow into Head of Client Success
  • YOU help build this company FROM DAY ONE, working directly with the founding team and C-Level
  • Getting challenged and developing your professional skills by taking over responsibilities
  • Be prepared to build the next game-changer in the sales-tech industry with a 100% user-focused product
  • Flexibility to determine your working mode - remote or in the office
  • Transparent culture with flat hierarchies where every person is highly valued based on their personality, dreams, motivation and nothing else
  • Be part of a driven team with in-depth domain sales expertise that is strong in execution and features good humor
Your application!
We appreciate your interest in honeysales GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at career@honeysales.io.

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