Hands-on Operations Leadership to Scale a Category-Defining AI Company

As Director of Operations at honeysales, you’ll be responsible for running and scaling the operational backbone of the company – from Business Operations, Client Success to Finance, and HR. Own and optimize the systems, processes, and teams with a customer-first mindset. You’ll be part of the leadership team and work closely with the founders to drive company-wide decisions, steer strategy, and represent honeysales in investor meetings. You’ll own our financial planning and reporting, and ensure operational readiness as we scale into new markets.

With our U.S. go-to-market kicking off this fall, you’ll help lay the foundation: set up infrastructure, support local team operations, and make sure the transition is smooth and scalable.

To fuel our further growth, you’ll manage future capital measures (VC, banking) and directly support investor relations. 

You lead by doing – whether it’s implementing a new support ticket system, streamlining our hiring process, onboarding finance tools, or drafting a success playbook. You hire strong people, build efficient teams, and put systems in place that don’t break at 10x.

Everything you do is aimed at one thing: helping honeysales grow fast without losing focus. You combine structure and flexibility – and you don’t wait for permission to fix what’s broken.

• Have 5+ years of operational leadership in a fast-growing SaaS environment
  You’ve led cross-functional teams and built scalable processes across Customer Success, Support, Finance, HR, or Business Operations, e.g. in roles as Chief of Staff, Head/Director/VP of Operations/BizOps/RevOps/CS. Experience in a high-growth, product-led or VC-backed tech company is a strong plus. 

• Know how to keep the engine running – and scaling
   You’ve implemented systems, hired and coached teams, and optimized internal workflows. You understand the financial and operational levers behind a SaaS business and have had ownership of budgets, metrics, and investor-ready reporting.

• Balance strategy with hands-on execution
   You love building frameworks, but you’re also the one rolling up your sleeves to solve issues before they slow the team down. Whether it’s onboarding tools, improving CSAT, managing cash flow, or streamlining onboarding – you know how to make things work.

• Thrive in fast, founder-led environments
  You’re comfortable in ambiguity, move quickly with confidence, and help turn chaos into structure. You bring clarity, speed, and stability to teams during scaling phases.

• Communicate clearly and lead through collaboration
   You’re a natural cross-functional partner. You can align stakeholders, work across product, sales, and marketing, and create processes that feel like support – not control.

• A doer culture,, a driven international, diverse, and open-minded team - fun to work and collaborate with.  

• ESOP share package

• A transparent feedback culture.  

• Plenty of room to contribute your ideas and successfully participate in our growth.  

• 30 days of annual vacation, plus an attractive annual salary. 

• 3 days in the office – 2 days of remote work policy, plus 10 days per year during which you can work remotely flexibly.

• Open, modern office in Kreuzberg.

• Regular happenings like summer and Christmas parties, team events, and after-work events.  

• Mobility benefits in Germany through Navit - Germany ticket, bike leasing, car subscriptions, and mobility budgets.

• Recruiting screening video call with our Talent Manager (30 minutes)

• Interview with the CEO (30–45 minutes)

• Co-Founder Interview (30 minutes)

• On-site interview and case study with our Hiring Team in Berlin (approximately 60–90 minutes).

• Meet the team  

• Reference checks & Investor Call

• Offer phase