Client Relationship Management: Act as the primary point of contact and trusted advisor for clients, cultivating strong, productive, and meaningful relationships.

Renewals & Retention: Own renewal, retention, and net retention targets for your accounts, ensuring that clients remain satisfied and engaged with honeysales’ offerings.

Strategic Success Planning: Develop and implement Success Plans aligned with client goals, driving feature adoption, usage, and value.

Customer Advocacy: Promote client advocacy by building a deep understanding of their objectives, challenges, and feedback. Actively represent the client’s voice within honeysales, partnering with product teams to guide ongoing product improvements.

Data-Driven Analysis: Regularly monitor and analyze client usage patterns to identify potential risks and opportunities, taking proactive steps to address issues and drive value.

Client Education: Offer ongoing support and education, highlighting new or underutilized honeysales features that could benefit the client’s success and represent potential upsell opportunities.

Collaborative Support: Coordinate with various teams, including Technical Support, Product, and Account Executives, to ensure a seamless and cohesive client experience.

Client Engagement: Schedule regular check-ins, Executive Business Reviews, and other touchpoints to maintain strong, transparent communication and alignment with client goals.

Curious & passionate about Sales Tech: You understand the challenges and complexities of lead generation, prospecting and building a sales pipeline. At the same time, you are convinced that technology will enable better human outcomes.

Client-Focused & Solution-Oriented: You are passionate about helping clients succeed and take pride in delivering tangible results.

Excellent Communicator: Your communication skills, both written and verbal, are top-notch, and you excel at conveying complex ideas in an approachable way.

Team Player: Known for your ability to collaborate across teams, you prioritize shared success and contribute positively to team dynamics.

Curious & Analytical: With a keen interest in learning and growth, you enjoy leveraging data insights to inform strategic decisions.

• Flat hierarchies, a driven international, diverse, and open-minded team - fun to work and collaborate with.  
• A transparent feedback culture.  
• Plenty of room to contribute your ideas and successfully participate in our growth.  
• 30 days of annual vacation, plus an attractive annual salary. 
• 3 days in the office – 2 days of remote work policy, plus 10 days per year during which you can work remotely flexibly.
• Open, modern office in Kreuzberg with a table tennis table in the office.  
• Regular happenings like summer and Christmas parties, team events, and after-work events.  
• Mobility benefits in Germany through Navit - Germany ticket, bike leasing, car subscriptions, and mobility budgets.

1. Recruiting screening video call with our Talent Manager (30 minutes)
2. Interview with the Hiring Manager (30–45 minutes)
3. On-site interview and case study with our Hiring Team in Berlin (approximately 60–90 minutes).
4. Meet the team  
5. Reference checks  
6. Offer phase